PRIVACY POLICY
Effective Date: 10/06/2026Pebbles Ireland respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how personal data is collected and used when you visit pebblesireland.com, submit an enquiry, make a booking through the website or interact with our online services.
This policy relates specifically to the Pebbles Ireland website and website enquiries. Separate privacy and consent information may apply when you engage directly with a Pebbles Ireland service.
1. Information We Collect
Information You Provide
When you contact Pebbles Ireland through the website, make an enquiry or complete a booking or registration form, we may collect information such as:
your name;
email address;
telephone number;
information included in your enquiry;
booking or registration information; and
information you choose to provide through an online form.
Please only provide information that is relevant to your enquiry.
2. Website Information
When you visit the website, certain technical information may be collected automatically. This may include your:
IP address;
browser and device type;
operating system;
pages visited;
referring website; and
website usage information.
This information may be used to operate, secure and understand how visitors use the website.
3. How We Use Your Information
Personal information submitted through the Pebbles Ireland website may be used to:
respond to your enquiry;
communicate with you about a service, class or programme;
manage bookings or registrations;
process payments where applicable;
provide information you have requested;
maintain appropriate administrative and financial records;
operate and improve the website; and
meet applicable legal obligations.
We only use personal information where we have an appropriate lawful basis under applicable data protection law.
Depending on the circumstances, this may include taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, pursuing legitimate interests or obtaining your consent where required.
4. Website Enquiries
When you submit an enquiry through the Pebbles Ireland website, the information you provide will be used to review and respond to your enquiry.
Submitting an enquiry does not create a therapeutic or professional relationship with Pebbles Ireland.
If you subsequently decide to access a Pebbles Ireland service, you may receive additional privacy, consent or service-specific information relevant to that service.8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
support@pebblesireland.com
Thank you for visiting www.pebblesireland.com. We value your privacy and are committed to protecting your personal information.
5. Cookies
Pebbles Ireland may use cookies and similar technologies to help the website function correctly, remember preferences and understand how visitors interact with the website.
Some cookies are necessary for the website to operate. Where consent is required for other cookies, such as certain analytics or tracking cookies, you will be given an opportunity to make your choices through the website's cookie controls.
You can change or withdraw your cookie preferences where applicable.
Further information can be found in our Cookie Policy.
6. Website Providers
The Pebbles Ireland website is hosted through Squarespace.
Squarespace and other providers used to operate the website may process certain personal or technical information where necessary to provide their services.
Pebbles Ireland may also use third-party providers for functions such as:
website hosting;
online forms;
bookings and scheduling;
payment processing;
email communications; and
website analytics.
We only use service providers where reasonably necessary for the operation of the website and related services.
7. External Links & Resources
The Pebbles Ireland website contains links to external websites, organisations and resources.
These websites are operated independently of Pebbles Ireland. We are not responsible for their content, security or privacy practices.
Resources shared on our Resources for Families page are provided for general information and signposting. Unless specifically stated otherwise, Pebbles Ireland is not affiliated with or associated with the external organisations or resources listed.
We encourage you to review the privacy information of external websites before providing personal information to them.
8. How Long We Keep Website Information
Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, managing bookings and meeting applicable administrative, financial or legal requirements.
Different retention periods may apply depending on the type of information and why it was collected.
Where an enquiry progresses into a Pebbles Ireland service, information associated with that service may be subject to a separate retention policy and service-specific privacy information.
9. How We Protect Your Information
Pebbles Ireland takes reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
10. Your Data Protection Rights
Under applicable data protection law, including the GDPR, you may have rights relating to your personal data, including the right to:
request access to your personal data;
request correction of inaccurate information;
request deletion of your information in certain circumstances;
request restriction of processing;
object to certain processing;
request data portability where applicable; and
withdraw consent where processing is based on consent.
These rights are subject to certain legal conditions and exemptions.
To make a request regarding your personal information, contact:
support@pebblesireland.com
You also have the right to make a complaint to Ireland's Data Protection Commission.
11. International Data Transfers
Some third-party website or technology providers may process information outside the European Economic Area.
Where personal data is transferred internationally, appropriate safeguards will be relied upon where required under applicable data protection law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the website, the services used to operate it or applicable legal requirements.
Any updates will be published on this page with a revised Last Updated date.
13.Booking Appointments
Appointments are booked through our online scheduling platform, Acuity Scheduling (a Squarespace service). When you book an appointment, we collect the personal information you provide, such as your name, contact details, appointment information, and any information you choose to share on intake or consent forms.
This information is used to:
Schedule and manage appointments.
Communicate with you about your booking.
Deliver therapeutic services.
Maintain appropriate clinical records where required.
Meet our legal and professional obligations.
Your information is processed securely and is only accessed where necessary to provide our services. We do not sell or share your personal information for marketing purposes.
For information about how Acuity Scheduling processes personal data, please refer to the Squarespace Privacy Policy.
14.Payments Processing
We use Stripe to securely process online payments. When you choose to pay by card, your payment information is collected and processed directly by Stripe. We do not store or have access to your full payment card details.
Stripe acts as our payment processor and processes your personal data in accordance with applicable data protection laws and its own Privacy Policy. Information processed by Stripe may include your name, billing details, payment card information, email address, IP address and transaction details where necessary to process your payment and help prevent fraud.
For more information, please see Stripe’s Privacy Policy.
For certain Pebbles Ireland services, we may also accept payment through Revolut. Where Revolut is used, payment and transaction information will be processed by Revolut in accordance with its own privacy and data protection practices. Pebbles Ireland does not receive or store your full payment card details where payments are processed through Revolut.
For more information, please see Revolut’s Privacy Notice.
We process payment and transaction information where necessary to provide and manage the service you have requested, administer bookings or appointments, issue receipts, maintain financial and accounting records, and comply with our legal obligations.
13. Contact Us
If you have questions about this Privacy Policy or how personal information submitted through the Pebbles Ireland website is handled, please contact:
Pebbles Ireland
Email: support@pebblesireland.com
Website: pebblesireland.com